Group Visits

Article Index

Group FAQs & Policies


Discovery Center Museum is located within the Riverfront Museum Park building. For driving directions use the following address: 711 N. Main Street, Rockford, IL 61103

Buses should drop off / pick up groups near the blue and green kinetic sculpture to the right of the main doors. Our staff in blue aprons and green shirts will meet your group at the bus(es) and help bring everyone inside for orientation. 

Buses can park at the back of our parking lot free of charge. 

Chaperone Information: 

We require a ratio of one adult (18 or older) to ten children, with a maximum ratio of 1 adult to every 5 children. Adult Chaperones must stay with and supervise the conduct of their students/children at all times. Chaperones who have not registered with their group and paid their chaperone fee in advance are subject to the full retail admission costs upon arrival at the Museum. 

Group Behavior Expectations: 

Every visitor deserves to have an exciting, educational day at Discovery Center Museum. Please carefully read and share the following behavior expectations with all students and chaperones.

Be safe

Use your walking feet in the museum; running and roughhousing are not permitted.

Stay with your group

Be respectful

Use your inside voices

Take turns at the exhibits so everyone has a chance to play

Remember other groups and families are visiting the museum as well

Be curious

Play and interact with our exhibits

Ask questions! Think in “hows” and “whys” during your visit

Failure to abide by the Group Behavior Expectations may result in your group being asked to leave the museum. Refunds are not issued to groups who are asked to leave. 

Group Visit Schedules 

Group schedules are created for every guided group visit and provided to the Discovery Center Staff that will be assisting your group and are designed to accommodate all of the groups that are visiting on a particular day. These schedules begin and end at the Start and End Times listed on your Group Reservation and include any STEM or Early Childhood STEAM Labs, Group Planetarium Shows, or Lunchroom Rentals you have requested. Groups are expected to abide by the group schedule and staff directions to avoid overcrowding any one exhibit area. Group schedules are subject to change without notice.

Lunch Space Rentals 

Groups that rent the lunch space will be scheduled for lunch(es) between 10:30 AM and 12:30 PM. Lunch times are assigned based on group arrival time and what timing works best to accommodate the needs of all groups visiting the museum on that day. Groups that do not schedule a lunch space rental will not have lunch time or location included in their reservation.

Gift Shop

Groups that would like to visit the gift shop must request this on their Group Visit Request. Students / Children must be supervised by an adult in the gift shop at all times. One adult and five children will be allowed to shop at one time to avoid overcrowding our shop.

Tips for Group Visits

Reserve Your Date Early:

Our calendar fills quickly. For best date selection, we recommend booking at least 8 weeks in advance.

Arrive On Time:

Plan to arrive a few minutes before the Start Time listed on your reservation. Groups will be ready to board their buses at the End Time listed on your reservation.

Prepare Your Students:

Help your students know what to expect when they arrive at the museum.

Plan for Lunch:

The museum does not have food service on site. You can reserve space to eat sack lunches.

Review our Group Visit FAQs & Policies: 

These cover important information about Drop Off /Pick Up, Bus Parking, Group Behavior Expectations, Chaperone Information as well as Field Trip and Lunch Schedules. 

To begin the reservation process, complete the Group Visit Request Form.  For additional questions, contact us via email or phone 815-963-6769.