Article Index
Group FAQs & Policies
Location:
Discovery Center Museum is located within the Riverfront Museum Park building. For driving directions use the following address: 711 N. Main Street, Rockford, IL 61103
Buses:
Buses should drop off / pick up groups near the blue and green kinetic sculpture to the right of the main doors. Our staff in blue aprons and green shirts will meet your group at the bus(es) and help bring everyone inside for orientation.
Buses can park at the back of our parking lot free of charge.
Chaperone Information:
We suggest a ratio of one adult to five children for group visits. Chaperones must stay with and supervise the conduct of their students/children at all times. Chaperones who have not registered with their group and paid their chaperone fee in advance are subject to the full retail admission costs upon arrival at the Museum.
Group Behavior Expectations:
Every visitor deserves to have an exciting, educational day at Discovery Center Museum. Please carefully read and share the following behavior expectations with all students and chaperones.
Be safe
Use your walking feet in the museum; running and roughhousing are not permitted
Stay with your group and with your tour guide
Wear your face covering so that it covers your mouth and nose
Be respectful
Use your inside voices
Take turns at the exhibits so everyone has a chance to play
Remember other groups and families are visiting the museum too
Be curious
Play and interact with our exhibits
Ask questions! Think in “hows” and “whys” during your visit
Failure to abide by the Group Behavior Expectations may result in your group being asked to leave the museum. Refunds are not issued to groups who are asked to leave.
Group Visit Schedules
Group schedules are created for every guided group visit and provided to the Discovery Center Staff that will be assisting your group and are designed to accommodate all of the groups that are visiting on a particular day. Groups are expected to abide by the group schedule and staff directions to allow for social distancing in the museum. Group schedules are subject to change without notice.
Lunchroom Rentals
Due to our COVID restrictions, we ask that groups plan to have lunch before or after their museum visit. Our lunchroom is currently unavailable for reservations.
Gift Shop
Groups that would like to visit the gift shop must request this on their Group Visit Request. Students / Children must be supervised by an adult in the gift shop at all times. One adult and five children will be allowed to shop at one time to avoid overcrowding in our shop.