COVID Group Visits

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Group FAQs & Policies


Discovery Center Museum is located within the Riverfront Museum Park building. For driving directions use the following address: 711 N. Main Street, Rockford, IL 61103


Buses should drop off / pick up groups near the blue and green kinetic sculpture to the right of the main doors. Our staff in blue aprons and green shirts will meet your group at the bus(es) and help bring everyone inside for orientation. 

Buses can park at the back of our parking lot free of charge. 

Chaperone Information: 

We suggest a ratio of one adult to five children for group visits. Chaperones must stay with and supervise the conduct of their students/children at all times. Chaperones who have not registered with their group and paid their chaperone fee in advance are subject to the full retail admission costs upon arrival at the Museum. 

Group Behavior Expectations: 

Every visitor deserves to have an exciting, educational day at Discovery Center Museum. Please carefully read and share the following behavior expectations with all students and chaperones.

Be safe

Use your walking feet in the museum; running and roughhousing are not permitted

Stay with your group and with your tour guide

Wear your face covering so that it covers your mouth and nose

Be respectful

Use your inside voices

Take turns at the exhibits so everyone has a chance to play

Remember other groups and families are visiting the museum too

Be curious

Play and interact with our exhibits

Ask questions! Think in “hows” and “whys” during your visit

Failure to abide by the Group Behavior Expectations may result in your group being asked to leave the museum. Refunds are not issued to groups who are asked to leave. 

Group Visit Schedules 

Group schedules are created for every guided group visit and provided to the Discovery Center Staff that will be assisting your group and are designed to accommodate all of the groups that are visiting on a particular day. Groups are expected to abide by the group schedule and staff directions to allow for social distancing in the museum. Group schedules are subject to change without notice.

Lunchroom Rentals 

Due to our COVID restrictions, we ask that groups plan to have lunch before or after their museum visit. Our lunchroom is currently unavailable for reservations.

Gift Shop

Groups that would like to visit the gift shop must request this on their Group Visit Request. Students / Children must be supervised by an adult in the gift shop at all times. One adult and five children will be allowed to shop at one time to avoid overcrowding in our shop.

Tips for Group Visits

Reserve Your Date Early:

Our calendar fills quickly. For best date selection, we recommend booking at least 3 weeks in advance.

Arrive On Time:

Plan to arrive a few minutes before the Start Time listed on your reservation. Groups will be ready to board their buses at the End Time listed on your reservation.

Prepare Your Students:

Help your students know what to expect when they arrive at the museum.

Plan for Lunch:

The museum does not have food service on site. Due to COVID regulations, no food can be eaten inside the museum.

Review our Group Visit FAQs & Policies: 

These cover important information about Drop Off /Pick Up, Bus Parking, Group Behavior Expectations, Chaperone Information as well as Field Trip and Lunch Schedules. 

To begin the reservation process, complete the Group Visit Request Form.  For additional questions, contact us via email or phone 815-963-6769.